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Privacy Policy
Last updated: March 2026
Kladion.gr (operated by Floros Panagiotis (producer, VAT 172532973), respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Greek national law.
1. Data Controller
The data controller is: Name: Panagiotis Floros, Business: Kladion, Address: Palaiokastro, Messinia, Greece Email: hello@kladion.gr, Sales Email: sales@kladion.gr, VAT: 172532973. For any questions regarding the processing of your personal data, you may contact us directly on the above contact details.
2. What personal data do we collect?
We collect personal data that you provide directly to us (e.g., when placing an order, creating an account, subscribing to our newsletter, or contacting us), as well as data collected automatically through cookies and similar technologies.
Categories of data may include:
- Contact details (name, email, phone, shipping/billing address)
- Order and payment information
- Account credentials
- Communication history
- Technical data (IP address, browser type, device information)
3. Purposes and legal basis of processing
We process your data for:
- Fulfilling orders and providing our services (performance of contract)
- Managing your account and customer support
- Sending marketing communications (with your consent)
- Improving our website and user experience (legitimate interest)
- Complying with legal obligations (tax, accounting, etc.)
4. Data sharing
We may share your data with trusted third-party processors (e.g., payment providers, shipping companies, hosting providers, email marketing platforms) who act on our behalf and are bound by data processing agreements. We do not sell your personal data.
5. International transfers
If any transfer outside the EEA occurs, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
6. Your rights
Under GDPR you have the right to: access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent.
To exercise these rights, please contact us at info@kladion.gr.
7. Data retention
We keep your data only as long as necessary for the purposes described or as required by law.
8. Cookies
Our website uses cookies. For detailed information about the cookies we use, please see our Cookies Policy.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.